Ways to Book

Booking information

For queries Contact Us

Buy your tickets online

  1. Click the BUY TICKETS button next to your chosen performance.
  2. Choose your tickets
    Click Select Your Own Seats, select your seats as prompted by the interactive seating plan (Select Your Own Seats is not available for all events).
    Click Purchase Best Available Seating if you're happy for us to find seats for you. Click your chosen price band, section and number of tickets, and remember to check "prefer no stairs" and select your aisle preference if one of your party has accessibility needs.
    Don’t forget to enter the Promotion Code if you have one.
    Once you’re happy with your seats and are ready to make your payment, click Continue.
  3. Check the details in your basket and click Continue to make your payment, or click Continue Shopping to add another event.
  4. Log In to your account, or Create Your Account if you are a new customer.
  5. Confirm your contact details and check the order is correct and then pay for your tickets. You can pay with your debit/credit card (Visa or Mastercard) or a BH Live Tickets gift voucher.
  6. Once payment has been authorised you will see your Order Confirmation. This will be emailed to you, and a second email will be sent containing your tickets.

Book By Phone 0300 500 0595

W/C 15.04.24
Mon - Thu: 9am - 5pm
Fri: 9am - 8pm
Sun: 1pm - 8pm

W/C 22.04.24
Mon: 9:30am - 5pm
Tue: 9am - 5pm
Wed - Fri: 9am - 8pm
Sat: 1pm - 8pm
Sun: 1pm - 7pm

Visit the Ticket Office

Our ticket offices will only open on event days.

BIC Ticket Office

W/C 15.04.24
Mon - Sun: CLOSED

W/C 22.04.24
Mon - Sun: CLOSED

Pavilion Ticket Office

W/C 15.04.24
Mon - Thu: CLOSED
Fri: 1pm - 8:30pm
Sun: 1pm - 8pm

W/C 22.04.24
Mon - Tue: CLOSED
Wed: 1pm - 8pm
Fri - Sat: 1pm - 8pm
Sun: 1pm - 7:30pm

Group Bookings (10+ People)

Do you have a group booking of 10 or more tickets? Our group booking service provides a first-class service and experience.
Want to find out more, contact Michelle Roberts who is here to help secure the best deals and seats in the house. The service is focused to ensure your group visit is a memorable one.
Whether it’s a preshow restaurant booking or an overnight stay just ask - you could even start with our accommodation partners ShowStayto see what we have on offer here in Bournemouth.

For group booking enquiries and to receive groups updates and offers, simply email: michelle.roberts@bhlive.org.uk

Memberships and Subscriptions

Details of Memberships and Subscriptions will be announced in the near future.

Payment Methods

We encourage customers to pay by card. We accept all major debit and credit cards. We do not accept American Express, cheques or postal orders.

You can also pay with BH Live Tickets Gift Vouchers.

For Fairfield Halls events we also accept Theatre Tokens.


The advertised ticket price is the price you pay, plus a one-off maximum Transaction Fee of £3.00. The Transaction Fee contributes toward the costs associated with supplying and securing the tickets electronically or collect at the venue.
The Transaction Fee is not applied to in-person bookings at our ticket office.
Every pound we make is used to run our business and provide a surplus to invest in our social objectives.

Contact BH Live Tickets

If you have questions about an order you have already placed with BH Live Tickets, please email bhlive.tickets@bhlive.org.uk.


For full information regarding accessibility in our venues, please visit our Accessibility page.

More info

View the bhlivetickets Terms and Conditions

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