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Privacy Policy and Data Protection

BH Live Tickets is committed to upholding the Data Protection principles of good information handling practice. When processing your booking, BH Live Tickets will ask you for your name, address, telephone number and email address.

What does BH Live do with personal information?

This information will be added to our marketing lists and may be used to keep you informed about events and other developments at our venues. If you do not wish your information to be used in this way please let us know online by answering the marketing data questions on your customer record, or mention it to our staff when booking by phone or in person.

What are Cookies and why do you use them?

A cookie is a small file stored on your computer by a web site that assigns a numerical user ID number and stores certain information about your online browsing. BH Live uses cookies to ensure the integrity of transactional processes on our web sites. No personal information is retained and the session ID number automatically assigned to you when you use our web site is deleted at the end of the transaction. Cookies are also used to monitor website traffic levels and learn how our website is used so we can continue to improve.

It is not possible to use our website without using cookies as they enable the booking process to work efficiently. For these reasons, there is no opt-out for the use of cookies.

Access to personal information

BH Live will hold and use any personal information you provide in compliance with the Data Protection Act 1998. If you wish to see a copy of the information held about you, please apply to BH Live's Data Protection Officer.

The Data Protection Officer can be contacted by email at enquiries@bhlive.org.uk

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